FAQs

SAFETY FIRST

 We recommend you use this swing when a baby can sit on their own without support, around 4months +

 Children should NEVER be left alone or unsupervised in this swing. Always have an adult watching when your child is playing in the swing.

 Be sure to test your swing with a few strong tugs before you put your child in.

 Check the ropes and hooks regularly for wear and tear.

HOW MUCH WEIGHT CAN THE SWING HOLD?

Up to 40kgs (Well actually way more than this)

HOW DO I INSTALL THE SWING?

Swing is fully assembled ready to hang.

INDOORS - Simply attach the spring hook to a heavy duty ceiling hook (not included) that has been screwed into a beam.

OUTDOORS – Tie some rope (not included) around a branch/ beam then attach swing using spring hook.

Be sure to test your swing with a few strong tugs before you let your child have a go.

DOES MY CHILD REQUIRE A CUSHION?

The cushion is recommended for extra support for babies 4- 10months.
You could also use a folded blanket but the cushions are really cute

HOW DO I TAKE CARE OF THE SWING?

To keep the swing in its best state, keep it out of direct sunlight or rain when not in use. Store it in a dry place. We recommend spot cleaning. If the swing gets very dirty, disassemble the swing and hand/machine wash the fabric portion in cold water. Do not tumble dry

RETURNS POLICY?

We do not accept returns on Custom Made orders unless they are delivered to you damaged or defective. Please contact us if you have any problems with your order.

*Whilst all efforts are made to ensure that this product is as safe as possible no responsibility will be taken for improper use of the product or where supervision is not maintained. Rokabye is not responsible for any kind of injury that may occur due to use or misuse of this swing.